Digital Delivery Policy

Last updated: October 21, 2025

Entity responsible: Evo Group International LLC (operating as Evo Global)

Registered address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA

Support: [email protected] (Mon-Fri, 10:00 a.m.-6:00 p.m. CST)

Digital only. Evo Global is an exclusively digital educational service. All purchases grant online access inside the platform. No physical shipments are made.

1) Scope of this policy

This policy applies to the delivery of memberships, courses, content, and features accessible inside Evo Global after payment confirmation.

2) When delivery is complete

Digital delivery is considered complete when access is enabled in your platform account and/or a confirmation email with access instructions is sent. System records and confirmation emails serve as proof of digital delivery.

3) Activation times

Access is normally activated within minutes after payment approval. If access is not visible within 24 hours, email [email protected] with your order ID.

4) How to access your content
  • Log in to your Evo Global account.
  • Review your active plans and available learning modules.
  • If this is your first purchase, you may receive a welcome email with login or password reset steps.
5) Minimum technical requirements
  • Stable internet connection.
  • Updated browser such as Chrome, Safari, Firefox, or Edge.
  • For apps, the minimum operating-system version indicated in the relevant app store.
6) Access issues
  • Check your confirmation email and spam folder.
  • Try resetting your password.
  • Contact [email protected] with screenshots, account email, and order ID.

If an access issue is attributable to the platform and is not resolved within a reasonable time, the Refund Policy may apply.

7) Verification and security
  • We may request identity or payment-method verification to prevent fraud or abuse.
  • Device limits or simultaneous-session limits may apply.
  • Accounts may be temporarily blocked for unusual activity, with notice when appropriate.
8) Content and availability

Courses, modules, and features may be updated or replaced to improve the experience. Technical maintenance may occur, ideally during low-demand periods. Relevant changes may be communicated by email or inside the platform.

9) Ownership and use

Access is personal, limited, and non-exclusive. It does not grant rights to reproduce, resell, distribute, or publicly display platform content unless expressly authorized.

10) Related policies

Refunds are governed by the Refund Policy. Personal data is governed by the Privacy Policy. Use of the service is governed by the Terms of Service.

11) Contact

Evo Group International LLC (Evo Global)

30 N Gould St, Ste R, Sheridan, WY 82801, USA

Email: [email protected]